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Customer Satisfaction Investigation
Dear Customer:
Thanks for your support of Suzhou Youlong. In order to improve our working and provide better and higher quality service,please kindly take out your busy schedule to fill this form. Looking forward to receving your precious suggestions, we express our sincere thanks to you!
Customer Name:   Address:
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Index of satisfaction
Quite sastified(80 scores) sastified(70-80 scores) general(60-70 scores) unsatified(50-60 scores) quite unsatified(50-60 scores)
Items Details Satisfaction Degree
Part Quality Packaging Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Appearance Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Usage Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Products Performance Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Company Service Promptness of service Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Effectiveness of service Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Service Attitude Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Service Level Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Delivery Delivery Timeliness Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Delivery Reliability Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Customer Complaints Satisfaction with customer complaints disposition Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Timeliness of customer complaints disposition Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Pertinence and efficient of action Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Unit Price Products Unit Price Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
Payment Term Quite Sastified    Sastified    General    Unsastified    Quite Unsastified
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